Frequently Asked Questions
You can reach our support team by emailing hello@reboottech.shop or by calling us at +1 619-655-0268.
Our customer service hours are Monday to Friday, 9:00 AM – 6:00 PM (PST).
📍 8965 Golf Dr., Spring Valley, CA 91977, USA
We’re an online-based company, so all orders are placed and processed through our website.
When contacting us, please provide:
Your full name
Order number (if applicable)
A short description of your query or issue
Any relevant photos (for damaged or defective items)
This helps us resolve your request quickly.
We usually respond within 24–48 business hours.
During peak periods or holidays, responses may take slightly longer, but we do our best to assist you as quickly as possible.
If your order has not yet been processed or shipped, we can modify or cancel it.
Please contact us within 12 hours of placing your order at hello@reboottech.shop.
Once your order is dispatched, we’re unable to make changes, but you may follow our Refund and Returns Policy after receiving your order.
CONTACT US FOR ANY QUESTIONS
- EIN No. 92-2987150
- Address: 8965 Golf Dr., Spring Valley, CA 91977, USA
- Phone: +1 619-655-0268
- E-mail: hello@reboottech.shop